Reference

losari88 Terms & Conditions for Your Account

Our Terms & Conditions set the rules for opening an account, using DANA or QRIS, and entering rooms such as Speed Blackjack and Sugar Rush.

Account stepsWallet termsDevice accessPolicy contact
losari88 losari88 Terms & Conditions for Your Account
POLICY HELP

Support Steps for Account Terms

A clear support path matters when a rule affects your account or wallet status. Start from the account help route and include the relevant transaction reference, device type and wording shown on screen. We use those details to connect your question with the correct Terms & Conditions section without asking you to repeat the full account history.

Team online

Account access

If login or phone verification stalls, use the account help path and describe the exact step reached. We can check the applicable account rule without requesting your password.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment reference and displayed status through account help. Our response can address the wallet clause and the next check required.

Receipt checks

Keep your bank transfer or virtual account receipt when asking about a Terms & Conditions matter. The reference helps us match the account action, payment record and policy request.

SECURITY RECORDS

Six Checks Behind Account Security Terms

Our policy explains what we need to keep an account secure and how long related records may be retained for account, payment or dispute handling.

Account details

We use the details submitted during account opening to match your profile and complete required checks. If a name or phone detail is wrong, request a correction through the support route.

Phone verification

Phone verification forms part of the account access rules. Complete that step with your own number, and tell support if the code does not arrive or the account record needs review.

Payment records

DANA, OVO, GoPay, QRIS and bank payment references may be retained for reconciliation, account questions and dispute handling under the stated policy period.

Cookies

Cookies can support sign-in continuity and policy preferences on your chosen device. Your browser settings control cookie removal, while some account functions may need them enabled.

Account security

Keep your password, phone code and device session private. If you notice an unfamiliar account action, contact us through account help and provide the time and action shown.

Policy changes

When Terms & Conditions change, we publish the revised wording on this policy page. You can ask support which clause changed and request help understanding its effect on your account.

Terms & Conditions Questions for Indonesia

These answers address the policy searches we receive most often, including account creation, wallet records, data requests and access rules. If your situation is different, use the account help route with the relevant reference so we can apply the correct clause.

You can read the current Terms & Conditions on this page before completing account steps. Check the wording again after a policy change, because continued account use may be subject to the revised terms.

Yes. Access depends on local law. You must also meet the account, identity and payment requirements shown during the account path, and we may restrict an action when a legal or verification check applies.

The Terms & Conditions require you to control the payment method and follow the displayed steps. Keep your DANA or QRIS reference, check the status shown, and contact support if the record differs.

OVO and GoPay can appear as wallet routes where available and where local law permits. The applicable terms require accurate account details, a matching payment owner and compliance with the instructions shown.

Use the account help route and identify the data that needs changing, such as a phone detail or profile entry. We may ask for verification before updating the record under the policy.

We handle account, wallet and payment references for access checks, reconciliation, security and disputes according to the stated retention rules. Ask support about a particular record using its transaction reference.

Contact us through account help, describe the decision and include any related receipt or reference. We can identify the clause used, explain the next step and record your request for further consideration.